Check in & out

Other

Q. What does the red color in hotelogix signify?
Q. When a guest approaches for check-in, you have to wait for him or her to greet you.
Q. How do you end a check-in conversation professionally?
Q. During check-in, how will you ask for a guest's passport?
Q. There are three QR codes at the reception, what are they?
Q. A unit key can be used to?
Q. When giving a key(s) to guests, the unit number must be clearly mentioned.
Q. As a receptionist, I can always leave the reception to assist guests in storing their baggage.
Q. When you are not sure of where rooms are located on the floors, which option would you navigate to in Hotelogix?
Q. What is a downtime report?
Q. What is the full meaning of Hotel PMS?
Q. Can you assign and give an out-of-order room?
Q. The clean status room should be checked-in.
Q. A discrepancy occurs when there is a conflict between the Front Office and Housekeeping occupancy status of a room.
Q. Guest can checkout at the same time he/she checked in.
Q. What document would a foreigner need to check in?
Q. A guest would like to upgrade his apartment to a three-bedroom apartment, can you upsell it?
Q. Maintaining eye contact is not necessary.
Q. Can a booking be searched with only the confirmation number?
Q. Can you accept a walk-in guest?
Q. What does ´SOP´ mean?
Q. Listening and trying to ask the right questions to identify the needs of the guests are not important.
Q. The sweetest word in the guest’s vocabulary is his or her NAME, It creates self-importance and recognition.