Competency-Based Interview Questions (MANAGERIAL COMPETENCIES)

Diğer

• Q. When was the last time you had to delegate an important task to one of your Team members?  Why was it important?  How did you feel about it?  What happened?  What advice would you give to other managers in this situation?
• Q. Please give an example of when in the recent past you needed to build a trusting relationship with someone (colleagues/partners/clusters/government officials).  Why was this important?  What steps did you take?  How did you overcome any challenges you met?  What was the outcome?
• Q. Please describe a situation where you found it challenging to build a trusting relationship with another individual.  What were the circumstances?  What was difficult about it?  What did you do to overcome your negative feelings towards the other?  What did you learn from that situation?
• Q. Please give a specific example of a sensitive situation, in which you had to maintain a level of confidentiality, while making essential information available.  Why was it important to maintain confidentiality?  How did you handle it?  What were the challenges in managing the situation effectively?  How effective were you?
• Q. Tell us about a situation where you had to manage the performance of a team.  What mechanism did you set in place for monitoring performance?  What challenges did you find in managing the team’s performance?  How successful were you?  What feedback did you receive from the team?
• Q. Tell us about a time when you had to deal with a conflict within your team.  What was the cause of this conflict?  What actions did you take to try to solve it?  Were you successful?  How did you evaluate that success?
• Q. Tell us about a time when you had to deal with an underperforming staff member/team .  How did you address the issue?  What actions did you take?  How did you ensure performance improved?
• Q. Tell us about a situation where conflict led to a negative outcome.  What were the circumstances?  How did you handle it?  What would you do differently another time?
• Q. Please give us an example of when you worked with a staff member to develop learning objectives.  What were the challenges you encountered?  What methods did you use?  How did you ensure the objectives were realistic?  What did you learn from that situation?
• Q. Give an example of an important decision you had to make recently?  What was it important?  How did you go about making that decision?  How did you assess the success of that decision?  What feedback did you receive?
• Q. Give an example of a time when you had to delay a decision to reflect on the situation.  Why did you need to do this?  What were your concerns?  What was the outcome?  Would you anything differently another time, and why?
• Q. Give us an example of a situation where you had to make an important decision without the input of key players (e.g. superior unavailable at the time).  Why was it necessary to make that decision?  What steps did you take to ensure you could make the right decision?  How successful were you?  What did you learn from that situation?
• Q. Tell us about an unpopular decision you had to make.  How did you know it would be unpopular?  How did you handle the decision making process?  How did you manage the expectations of others?  What was the outcome?
• Q. Describe a recent situation where you had to set clearly defined objectives for yourself and others  Why was this important?  How did you go about setting the objectives?  How did you ensure they were realistic?  What was the response of the others to those objectives?
• Q. Tell us about a time when it was necessary for you to plan several alternative courses of action in response to a change in direction (for whatever reason)  What factors did you take into account?  What feedback did you receive on the success of your decision making?  What could you have done differently with hindsight?  How do you think you could further develop your decision-making skills?
• Q. Describe a situation where you found it difficult to motivate others to follow a strategic direction  Why was it difficult?  What actions did you take to ensure others accepted your decision?  How did you assess the success of your actions?  What feedback did you receive?
• Q. Please give an example of when you considered strategic implications as part of your decision-making.  What did you do that was effective?  What skills were you using?  How accurate was your view of the bigger picture?  What risks did you identify  How could you have taken a more strategic perspective?
• Q. Tell us about a time when you considered global trends for a strategy or plan.  How successfully did you integrate those global trends into your work?  How could you have been more effective?  What advice would you give to someone who had difficulty taking a global perspective at work?
• Q. Tell us about a time when you faced reluctance from your team to accept the direction that you were setting.  What did you do to address this reluctance?  What skills / approach did you take?  How well did your approach work?  What else could you have done?
• Q. Give us an example of when you had to interact with employees at different levels of an organization  Why was this important?  How did you approach the interaction?  What elements did you have to consider?  How successful were you?
• Q. Describe a situation where you had to adapt your leadership style to reach your goal.  Why was this necessary?  How comfortable were you in adapting your own preferred style?  How successful were you?  What feedback did you receive?
• Q. Describe a time when you had to coordinate the work of a team.  Why was this necessary?  What were you trying to achieve?  How did you go about organizing the work?  What challenges did you encounter?  What did you learn?
• Q. Describe an example where you had to take charge and organize resources (human or financial).  Why was this necessary?  How successful were you?  In what situations do you feel less comfortable taking charge?  What do you see as key issues when taking charge of others?
• Q. Tell us about a time when you had to re-allocate resources due to changing priorities  Why was this necessary?  What challenges did you face in making these changes?  How successful were you?  Would you do anything differently another time?
• Q. Tell us about an unpopular decision you made recently in allocating resources?  What thought process did you follow before making it?  How did your colleagues/clients react?  How did you deal with their reaction?
• Q. Describe a situation where you had to manage a large budget.  What were the circumstances that made this necessary?  How did you go about it?  Who was involved?  What skills did you use?  What did you find the most challenging?

OPEN