Competency-Based Interview Questions (MANAGERIAL COMPETENCIES)
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- Q. When was the last time you had to delegate an important task to one of your
Team members?
Why was it important?
How did you feel about it?
What happened?
What advice would you give to other managers in this situation?
- Q. Please give an example of when in the recent past you needed to build a trusting relationship with someone (colleagues/partners/clusters/government officials).
Why was this important?
What steps did you take?
How did you overcome any challenges you met?
What was the outcome?
- Q. Please describe a situation where you found it challenging to build a trusting relationship with another individual.
What were the circumstances?
What was difficult about it?
What did you do to overcome your negative feelings towards the other?
What did you learn from that situation?
- Q. Please give a specific example of a sensitive situation, in which you had to maintain a level of confidentiality, while making essential information available.
Why was it important to maintain confidentiality?
How did you handle it?
What were the challenges in managing the situation effectively?
How effective were you?
- Q. Tell us about a situation where you had to manage the performance of a team.
What mechanism did you set in place for monitoring performance?
What challenges did you find in managing the team’s performance?
How successful were you?
What feedback did you receive from the team?
- Q. Tell us about a time when you had to deal with a conflict within your team.
What was the cause of this conflict?
What actions did you take to try to solve it?
Were you successful?
How did you evaluate that success?
- Q. Tell us about a time when you had to deal with an underperforming staff member/team .
How did you address the issue?
What actions did you take?
How did you ensure performance improved?
- Q. Tell us about a situation where conflict led to a negative outcome.
What were the circumstances?
How did you handle it?
What would you do differently another time?
- Q. Please give us an example of when you worked with a staff member to develop learning objectives.
What were the challenges you encountered?
What methods did you use?
How did you ensure the objectives were realistic?
What did you learn from that situation?
- Q. Give an example of an important decision you had to make recently?
What was it important?
How did you go about making that decision?
How did you assess the success of that decision?
What feedback did you receive?
- Q. Give an example of a time when you had to delay a decision to reflect on the situation.
Why did you need to do this?
What were your concerns?
What was the outcome?
Would you anything differently another time, and why?
- Q. Give us an example of a situation where you had to make an important decision without the input of key players (e.g. superior unavailable at the time).
Why was it necessary to make that decision?
What steps did you take to ensure you could make the right decision?
How successful were you?
What did you learn from that situation?
- Q. Tell us about an unpopular decision you had to make.
How did you know it would be unpopular?
How did you handle the decision making process?
How did you manage the expectations of others?
What was the outcome?
- Q. Describe a recent situation where you had to set clearly defined objectives for yourself and others
Why was this important?
How did you go about setting the objectives?
How did you ensure they were realistic?
What was the response of the others to those objectives?
- Q. Tell us about a time when it was necessary for you to plan several alternative courses of action in response to a change in direction (for whatever reason)
What factors did you take into account?
What feedback did you receive on the success of your decision making?
What could you have done differently with hindsight?
How do you think you could further develop your decision-making skills?
- Q. Describe a situation where you found it difficult to motivate others to follow a strategic direction
Why was it difficult?
What actions did you take to ensure others accepted your decision?
How did you assess the success of your actions?
What feedback did you receive?
- Q. Please give an example of when you considered strategic implications as part of your decision-making.
What did you do that was effective?
What skills were you using?
How accurate was your view of the bigger picture?
What risks did you identify
How could you have taken a more strategic perspective?
- Q. Tell us about a time when you considered global trends for a strategy or plan.
How successfully did you integrate those global trends into your work?
How could you have been more effective?
What advice would you give to someone who had difficulty taking a global perspective at work?
- Q. Tell us about a time when you faced reluctance from your team to accept the direction that you were setting.
What did you do to address this reluctance?
What skills / approach did you take?
How well did your approach work?
What else could you have done?
- Q. Give us an example of when you had to interact with employees at different levels of an organization
Why was this important?
How did you approach the interaction?
What elements did you have to consider?
How successful were you?
- Q. Describe a situation where you had to adapt your leadership style to reach your goal.
Why was this necessary?
How comfortable were you in adapting your own preferred style?
How successful were you?
What feedback did you receive?
- Q. Describe a time when you had to coordinate the work of a team.
Why was this necessary?
What were you trying to achieve?
How did you go about organizing the work?
What challenges did you encounter?
What did you learn?
- Q. Describe an example where you had to take charge and organize resources (human or financial).
Why was this necessary?
How successful were you?
In what situations do you feel less comfortable taking charge?
What do you see as key issues when taking charge of others?
- Q. Tell us about a time when you had to re-allocate resources due to changing priorities
Why was this necessary?
What challenges did you face in making these changes?
How successful were you?
Would you do anything differently another time?
- Q. Tell us about an unpopular decision you made recently in allocating resources?
What thought process did you follow before making it?
How did your colleagues/clients react?
How did you deal with their reaction?
- Q. Describe a situation where you had to manage a large budget.
What were the circumstances that made this necessary?
How did you go about it?
Who was involved?
What skills did you use?
What did you find the most challenging?
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